COVID19 is a global crisis that is unusual, disruptive and continues to change the way the world works and thinks. The situation has affected millions of consumers in unexpected ways. As India embraces the new normal, ... Read More

Delivering seamless digital customer experiences has been a constant challenge for organizations. Changing trends and customer needs are forcing brands to make uninformed decisions. Organizations can avoid this by ... Read More

Epsilon India announces the 2nd edition of SheRises, a returnship program for women on a career break in India. During the six-month paid program, five women will undergo an immersive training program that includes ... Read More

Today, excellence in customer experience has become the chief determinant of a brand’s success. Consumers who score a brand higher on CX are up to three times more likely to spend on that brand. With tangible business ... Read More

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